Dramota Group — Privacy Policy
Dramota Group ("Dramota Group", "we", "our", or "us") produces digital entertainment video content and operates mobile and web applications, including our flagship streaming application D200 - Dramota: Short & Dramas Reel, as well as companion entertainment apps such as Dramota Voxa: Audio Tales & Voice Stories, KinetraFrame: Vertical Motion Studio, and Dramota Trivia: Cast & Cinema Quiz, together with the website https://dramota.com and its related portals (collectively, the "Services").
Protecting your personal information is central to how we engineer and operate our Services. This Privacy Policy explains clearly what categories of data we collect, why we process them, how long we retain them, who we share them with, and the controls available to you. By installing, opening, or interacting with any of our Services, you acknowledge the practices described in this document; if you disagree with any part of it, please discontinue using the Services.
1. Information We Collect
Depending on how you use our apps and website, we collect four practical categories of information. Where technical records are linked to a specific account or user identifier, we treat them with the same safeguards as personal data.
A. Technical & Usage Information Generated Automatically
- Device & App Diagnostics: App installation identifier (random UUID), device brand and model, operating system version, app build version, display language, time zone offset, IP address (for routing, approximate country/region localization, and security rate-limiting), and crash diagnostics.
- Viewing & Interaction Activity: Dramas and episodes watched, playback position and duration, search keywords, genre/region filters applied, Favorites, Watch Later lists, Likes, Shares, daily reward check-ins, and advertising unlock events.
B. Information You Provide Directly
- When you register an email account, update your profile (display name, optional avatar, gender preference, birth year), or send an inquiry to [email protected], we store the details you intentionally submit to operate your account and reply to you.
C. Third-Party Sign-In Profiles
- If you choose to link or sign in with Google, Apple, or Facebook, we receive the basic profile tokens and fields permitted by that provider under your authorization settings (typically a provider user ID, email address if shared, display name, and profile image URL) solely to authenticate you and synchronize your watchlist, coins, and VIP entitlements across devices.
D. Store Transactions & Subscriptions
- All in-app coin top-ups and VIP subscriptions are billed exclusively by Google Play or the Apple App Store. Dramota Group never collects, views, or stores your credit card number, bank details, or billing address; we receive only verification receipts, SKU identifiers, and transaction timestamps needed to credit your wallet or unlock episodes.
2. How We Use Your Data & Legal Bases
We process collected data strictly where justified by performance of our service contract with you, your consent, our legitimate operational interests (such as security and content discovery), or applicable legal duties:
- Delivering adaptive video streams, multi-language WebVTT subtitles, and synced playback progress across screens;
- Managing Guest sessions, registered accounts, virtual coin balances, ad-reward unlocks, and VIP memberships;
- Improving content recommendations (such as the For You and Recommended feeds) based on preferred genres, tags, and viewing completion signals;
- Measuring app stability, preventing automated scraping, unauthorized re-broadcasting, or payment fraud;
- Rendering and measuring contextual or interest-based advertising inside ad-supported tiers;
- Responding to user support tickets, copyright notices, and statutory compliance requests.
3. Data Storage & Retention
We keep your account records, Favorites, Watch Later entries, unlock entitlements, and viewing history only for as long as your account remains active or as required to provide the Services smoothly. Diagnostic logs, anti-abuse session tokens, and aggregated event analytics are periodically pruned or anonymized once they are no longer needed for operational security, financial auditing, or dispute resolution.
4. Account Closure & Personal Data Deletion
You stay in full control of your data and may permanently erase your account at any time using either method below:
Option 2 — Email Request: If you have already uninstalled the app or prefer written assistance, email [email protected] from your registered email address (or include your in-app User UID) with the subject "Account & Data Deletion Request". We will verify ownership and complete deletion within 15–30 days unless short-term retention of transaction receipts is mandated by law.
5. How We Share Information
Dramota Group does not sell your personal contact lists or private viewing profile. We share data strictly when operationally necessary with:
- Infrastructure & Media Delivery Vendors: Cloud hosting, PostgreSQL/Redis infrastructure, encrypted CDN providers (such as Cloudflare), and Firebase Remote Config / Push services acting under strict confidentiality instructions;
- Analytics & Crash Telemetry Partners: To diagnose playback buffering, latency, or mobile app crashes;
- Advertising & Mediation Networks: Limited device advertising identifiers and non-sensitive engagement signals so partners can serve and cap ads safely;
- Legal & Safety Authorities: When required by a valid court order, subpoena, or to investigate security intrusions and protect the rights of Dramota Group and our users.
6. Notifications & Service Communications
With your permission, we use Firebase Cloud Messaging (FCM) or Apple Push Notification Service (APNs) to send new-episode alerts, watch reminders, and service notices. You can revoke push notification permission at any moment inside your iOS or Android device settings or inside the app settings menu. When you write to [email protected], we use your email address solely to resolve your request.
7. Cookies, Mobile SDKs & Similar Technologies
Our website (dramota.com) and mobile apps utilize essential tokens, local storage, and third-party SDK identifiers to maintain secure sessions, remember subtitle language choices, and understand engagement. Full details on categories and opt-out steps are published in our Cookie & SDK Policy.
8. Information Security
We employ industry-standard encryption in transit (HTTPS/TLS 1.3), per-request HMAC signing, payload encryption for sensitive mobile endpoints, bcrypt password hashing, and isolated per-app database partitions. While no internet transmission or storage system can guarantee absolute invulnerability, we continuously audit access controls and notify affected parties if a reportable security incident ever occurs.
9. Advertising & Your Choices
Free episodes and daily bonus rewards in D200 - Dramota: Short & Dramas Reel and our companion apps may include rewarded videos, interstitial ads, or banners provided by verified mobile ad networks listed in our app-ads.txt file. You may limit interest-based advertising at any time by:
- Android: Opening Settings → Google → Ads and selecting Delete advertising ID or Opt out of Ads Personalization;
- iOS: Denying tracking prompts under Apple's App Tracking Transparency framework via Settings → Privacy & Security → Tracking.
10. Regional Privacy Rights (EEA, UK, Switzerland & U.S. States)
Depending on where you live—including residents of the European Economic Area (GDPR), United Kingdom, Switzerland, or applicable U.S. states (such as California under the CCPA/CPRA)—you may have the statutory right to request: (i) confirmation and a copy of personal data we hold about you; (ii) correction of inaccurate profile fields; (iii) erasure of personal data; (iv) restriction or objection to certain processing; and (v) data portability. To exercise any of these rights without discrimination, email [email protected].
11. International Data Transfers
Because Dramota Group serves audiences globally, information processed through our Services may be routed to and stored on secure servers located in regions outside your country of residence (including Europe, North America, and Singapore). Wherever cross-border transfers take place, we apply contractual and technical safeguards designed to maintain an equivalent standard of data protection.
12. Protection of Minors
Our drama streaming applications and entertainment websites are intended for mature teenagers and adults aged 16 and above (or the higher age of digital consent required in your jurisdiction). We do not knowingly collect personal data from children under this threshold. If you are a parent or guardian and believe a minor has provided personal information to us, please write immediately to [email protected] so we can terminate the account and purge those records promptly.
13. Policy Updates
We may revise this Privacy Policy periodically as we launch new Dramota Group apps, adopt updated SDKs, or reflect regulatory changes. Any updated version becomes effective on the revised date posted at the top of this page. Continued use of our Services after notice of material changes signifies acceptance of the updated policy.
14. Withdrawing Your Consent
Where our processing relies on your consent (for example, push notifications, optional profile attributes, or personalized ad consent dialogs), you may withdraw consent at any time via device settings, in-app toggles, or by emailing [email protected]. Withdrawal does not affect the lawfulness of processing performed prior to your request.
15. Contact Us
If you have any questions, feedback, privacy inquiries, or complaints regarding this Privacy Policy or Dramota Group's data handling practices, please contact our Privacy & Support Desk:
- Organization: Dramota Group
- Email: [email protected]
- Official Website: https://dramota.com